FAQ

Q:What is involved in digitizing?

A: Digitizing or "punching" is the process by which we take an image or picture and turn it into stitching. This image can be your logo, etc. We can also create the design to your specifications.

Q:Can I have you do my digitizing without doing the stitching?

A: We will just digitize your design if that is your need, or we can digitize it and do the embroidery also.

Q:Can I send my digitized artwork in for you to stitch?

A: Yes, we will sew your digitized artwork, however if we determine that the design is not digitized correctly, then it will have to either be edited or re-digitized. This will be up to you, the customer.

Q:What file formats can I send my artwork to you in?

A: Camera ready artwork is the best, but you can send the artwork in a JPEG, TIFF, BMP, DXF, CDR, AI, EPS, HPGL, AFF format, etc. If you are not sure, just give us a call and we will help.

Q:What is the maximum number of garments you can output in a day?

A:The maximum number of garments sewn in a day will vary because of the difference in design size (stitches), number of colors, what kind of material the garment is made of, etc.

Q:Do you have any "high profile" customers you have done work for?

A: We have done work for Dell Computers, AT&T, Lucent Technologies, Kroger, several state, city and county agencies, many local charities, many local schools and sports teams, as well as many small businesses. References can and will be furnished on request.